This policy explains how LUXYLANE LLC (“LUXYLANE”, “we”) collects and uses information submitted through rideluxylane.com.
Information we collect
When you request a ride, we collect the details you enter: pickup and drop-off locations, date and time, passenger and luggage counts, vehicle preference, optional flight, airline and terminal details, special requests, and your name, phone number and email. When you send a message, we collect your name, email, optional phone number and message.
How we use it
We use this information only to review your request, check availability, contact you about your ride or message, and provide the service. A booking request is not a confirmed reservation until our team accepts it and contacts you.
Address suggestions
To suggest addresses as you type, the text you enter in the pickup and drop-off fields is sent to Google Maps Platform. Google’s use of that data is covered by Google’s privacy policy.
Sharing
We do not sell your information. We share it only with service providers that host our website and data, or when required by law.
Security and retention
Submissions are stored in a secured database that website visitors cannot access. We keep them only as long as needed to provide service and meet our business and legal obligations.
Your choices
To ask about, correct or delete the information you shared, contact us at luxylanellc@gmail.com or +1 (872) 220-0229.